customer loyalty program · ClubGold
ClubGold — Loyalty club with points on purchase and measurable campaigns
Do not lose the customer after the first sale: in the demo the cashier finds the member, points land on that amount, and a queued SMS is visible — a clear reason to come back.
Introduction
Loyalty without rules is just scattered discount
Many shops still run return visits on bulk SMS or one-off discounts. Nobody knows who is a member, what balance that purchase left, or which campaign actually moved sales. ClubGold keeps membership, point rules and campaigns in one place.
The demo shows a loyalty cashier station: find the member, apply the published formula, optionally redeem, and queue an SMS with an honest label. It is not a retail till with SKUs and stock. A full store POS connection is scoped after consultation.
If members live in a spreadsheet and points are counted by hand, the club breaks the first busy hour at the counter.
Problem
Without a club, you pay again to win the same customer
When points live on paper, the cashier cannot honour a benefit, birthday campaigns go out as the same blast, and the manager only feels that “we discounted”. The customer hears one promise from marketing and another at the counter.
You spend on acquisition twice, learn nothing from campaigns, and lose repeat buyers to a brand that can show a card and a balance.
- Hand-counted points that disagree between cashier and marketing
- No card or code the cashier can find in a few seconds
- SMS campaigns with no segment and no return number
- No view of which purchase actually earned points
- Expecting a full retail till from a loyalty points station
Solution
How ClubGold makes a return visit tangible
ClubGold puts the member, the point rule and the campaign together so the cashier awards points on the same purchase and the manager can read point cost against cashier-station sales.
An explainable formula, queued demo SMS/WhatsApp, and ROI from the same demo sales table — without claiming a live operator gateway or a full retail POS.
- Membership and a card found by code or mobile
- Instant points on the ticket using the rule and tier
- A queued demo SMS after the sale, labelled honestly
- Birthday and win-back campaigns on demo WhatsApp
- ROI on the same page with a readable formula
Capabilities
What you actually click in the ClubGold demo
From member lookup to points on the sale, a queued SMS, a campaign and ROI — built for repeat purchase, not an enterprise CDP.
Loyalty cashier station
The cashier finds the member by code or mobile, enters the ticket amount, and points land with the rule and tier. This is not a retail till with products and stock.
Explainable point rules
One point per 10,000 toman in the demo; a purchase-rule multiplier and a tier multiplier, shown with a numeric example on the rules page and on the station.
Member card
A digital card with tier and balance. The same code or mobile is enough to find the member at the station.
Points SMS (demo)
After a sale the SMS appears in the channel inbox as queued (demo). A live operator panel is out of scope here and is not claimed.
Birthday and win-back campaigns
Queue demo WhatsApp for a birthday or an inactive member, then read related sales in the ROI report.
ROI with a visible formula
Redeemed-point cost against cashier-station sales — the same formula on the page, labelled as a demo, not a live ledger feed.
Referrals and tiers
Referral bonuses and silver/gold benefits so a loyal member is not treated like a one-off buyer.
Light cashier API
A sample token for a later store-POS connection. The demo itself remains a points station, not a replacement retail till.
How it works
From a member purchase to a return number
A ten-minute demo path a sales lead can follow without a backstage explanation.
Read the rule
See the purchase formula and a numeric example on the rules page.
Ring a member purchase
Find the member, enter the amount, see instant points and the remaining balance.
Open the queued SMS
The same ticket appears in the channel inbox with a queued (demo) label.
Campaign and ROI
Queue a birthday or win-back campaign and read point cost against cashier-station sales.
Best fit
A good fit for
Wherever a repeat visit is worth more than another discount blast.
- Shops and service brands with returning customers
- Teams that run birthday or win-back campaigns
- Cashiers who need a card and a balance at the counter
- Businesses that want a club before an enterprise CDP
Not a fit
Not the right fit for
ClubGold is an operational club, not a retail POS and not a global loyalty suite.
- A replacement for an enterprise CDP or Salesforce Loyalty on day one
- A full retail till, stock file and payment gateway
- A bulk SMS panel with no membership or points
Differentiation
Why it sits between a blast SMS and a CDP
You get points on the sale, a member card, a campaign you can click and an ROI number — with a local deploy and a ten-minute demo. It does not pretend to beat global loyalty suites on feature count.
Points at the moment of purchase
In the demo the cashier awards points on the amount — not later in a spreadsheet.
A formula you can defend
Rule and tier with a numeric example so the customer and the cashier share one reading.
Campaigns with ROI
Birthday and win-back queue on demo WhatsApp; point cost is read against cashier-station sales.
Honest scope
A points station, not a retail till; queued messages, not a live operator gateway.
Pricing
Annual license
Annual license
$59 / year
An annual license covers standard deployment and minor updates. A full store-POS connection, a live SMS panel, custom modules and extended training are scoped separately.
Related services
When you need deeper customization
From the blog
Read more about this domain
FAQ
FAQ
Is this a retail POS?
No. The demo is a loyalty cashier station: find the member, enter the stated amount, award points and queue an SMS. Products, stock and a payment gateway are not claimed. A full store POS is scoped after consultation.
How are points calculated?
In the demo, one point per 10,000 toman; if the amount clears the active purchase-rule minimum, the rule multiplier applies, then the member tier. The same formula is on the rules page and on the station.
Does SMS really send?
In the demo, SMS and WhatsApp appear in the inbox as queued (demo) and do not reach an operator. A live SMS panel is a separate deployment item.
Are there birthday or win-back campaigns?
Yes. The demo queues birthday and inactive-member WhatsApp messages. Related sales are read in the ROI report with a visible formula.
Does this replace a blast-SMS tool or an enterprise loyalty CRM?
It replaces a spreadsheet-and-SMS club for a team that wants points and a card. It is not a Salesforce Loyalty or CDP replacement.
Does the license include campaign creative?
It covers the software and a standard deploy. Campaign copy, a live SMS panel and a full store-POS connection are estimated separately.
Software environment
ClubGold in the demo
Version history
-
Version 2.5.0
- Loyalty cashier station: member purchase → instant points by rule and tier → queued demo SMS
- Point rules with a numeric example on the same page; explicit contrast with a full retail till
- Birthday/win-back WhatsApp campaigns and ROI from cashier-station sales with an honest demo label
-
Version 2.3.0
- Richer club seed: six members, twelve transactions, ten POS sales, two campaigns
- Campaign ROI with an explicit formula from POS sales and 1,000 toman point value
- Daily summary with member/POS/campaign counts and date
-
Version 2.2.0
- Clearer role tours with real highlights on membership, points, and POS
- Richer notifications for campaigns and club events
- Polished channel messaging, mobile navigation, and campaign ROI clarity
-
Version 2.1.0
- Point redemption at POS with a fast cashier flow
- Messaging campaigns and campaign ROI view for club managers
- Notification center, channel inbox, and role tour for cashiers and managers
-
Version 2.0.0
- Improved workflow visibility
- Refined team reporting
-
Version 1.3.0
- Updated role controls
- Improved everyday navigation
-
Version 1.2.0
- Standard deployment baseline released
-
Version 1.1.0
- ثبت عضو جدید و پروفایل مشتری تکراری
- تاریخچه امتیاز کسب/مصرف
-
Version 1.0.0
- انتشار MVP: باشگاه مشتریان با امتیاز پایه
- فهرست اعضا و موجودی امتیاز اولیه
See points land on a purchase in the live demo
In the live demo the cashier rings a member purchase, you see instant points and a queued SMS, then campaign ROI. Book a walkthrough — this is not a self-serve checkout.